Buying and Shipping
Customer care · Delivery · Returns
Buying & Shipping
Everything you need to know about ordering from Sezar Fashion, receiving your delivery and returning an item.
Customer care
Sezar Fashion is a handbag and accessories retailer based in Sunderland, in the North of the UK. We have more than 30 years of experience in retail and fashion, offering wholesale purchasing as well as individual products through our online store.
We want you to be happy with every purchase. If you need help, contact us through the website chat, by email or on WhatsApp. You can also follow us on Facebook for updates.
Visit Sezar Fashion on Facebook01
Buying & shipping
From basket to your door
We prepare your order for dispatch the following working day. Once it has been sent, you will receive a tracking number so you can follow its progress.
How ordering works
Add your chosen products to your basket and proceed to checkout. You can pay securely by credit card, debit card or PayPal. Once your order is received, we log it, prepare it for delivery and send it using Royal Mail or Parcelforce.
Delivery updates
Postal delays can sometimes mean your order takes a little longer to arrive. Your tracking number will provide the latest available update, and you can contact us if you need any help with your delivery.
UK delivery
Standard shipping
Royal Mail Signed For® 2nd Class
3–5 working days
UK delivery
Advanced shipping
Royal Mail Signed For® 1st Class
Around 48 hours
£8.80
Delivery to Ireland
Standard
£13.30 · approximately 1–2 weeks
Delivery to Ireland
Advanced
Royal Mail Signed For® 1st Class · from £25.30 · approximately 2–3 days
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Refund policy
Simple, straightforward returns
If Sezar Fashion is not right for you, we can amend your order, arrange an exchange or issue a product refund. If an item has not arrived, we must wait 14 days after posting before claiming it as lost with the postal service. After this period, we can send a replacement bag free of charge.
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Tell us you are returning
Email sezaisaylam@sezarfashion.com or message us on WhatsApp at 07383 987005. Please include your order number.
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Pack your item carefully
Items must be returned without damage. Include a note with your name and order number so we can identify your return. Return postage costs are not reimbursed.
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Choose your resolution
Once we receive your returned item, we can issue a refund, arrange an exchange or send a replacement — whichever you prefer.
Sunderland
SR1 3JH
United Kingdom
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Brand & styles
Quality matched with value
Our products are Sezar Fashion apparel. Over the years, we have worked hard to match quality with value in price. Because our original products take inspiration from popular styles, we are sometimes asked about affiliations with larger brands.
We are not affiliated with any large brands unless an affiliation is clearly listed on Sezarfashion.com. We do not sell products that infringe brand logos or copyright in the UK, and we do not aim to compare Sezar Fashion apparel with larger brands.
Trading Standards have previously visited our Newcastle upon Tyne store and approved our products and styles. Our customers regularly tell us they are over the moon with Sezar Fashion products and service.
We continue working hard to provide quality bags and belts for your personal catwalk.
Order help
How do I track my order?
UK orders should usually arrive within a week. We log your purchase, prepare your delivery the following working day and notify you by email as your order progresses.
For help, email sezaisaylam@sezarfashion.com or message us on WhatsApp at 07383 987005.
For retailers
Can I buy wholesale?
If you are buying for yourself, use the normal checkout on our online store. Retailers looking to purchase a larger quantity can contact our warehouse manager on WhatsApp to discuss pricing and the relevant discount code.
Discuss a wholesale orderThank you — we hope you enjoy the Sezar Fashion collection.